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Marketing Essentials
CRISIS MANAGEMENT - Hospitality

Q1 - Investigate patterns and
relationships between parts of
various thematic areas where
crisis management in tourism
and hospitality emerges
Q2 - Analyse communication
tools and strategies used by
tourism organisations or tourist
destinations to manage effective
recovery from crises
Q3 - Apply theoretical
approaches of crisis management
in tourism and hospitality in a
real situation
POWERPOINT VIDEO - YOUTUBE - 1
POWERPOINT VIDEO - YOUTUBE - 2
Assignment Brief
Articles
Assignment Brief
Assignment Brief Templates
Articles
Q2 - Analyse communication tools and strategies
used by tourism organisations or tourist
destinations to manage effective recovery from
crises.
Q3 - Apply theoretical approaches of crisis
management in tourism and hospitality in a
real situation
Q4 - Compose arguments around the steps
of the “framework of disaster management”
Q5 - Evaluate the proactive and reactive
management strategies of crisis within the global
perspective of tourism.
Q6 - Assess the consequences of effective or
ineffective management of crises and disasters
on a tourism destination.
Links to addidional information
A Conceptualized Model of Crisis Management for Small Hotel Companies
Chaos, Crises and Disasters: a Strategic Approach to Crisis Management In the Tourism Industry
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