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UCA Hospitality Operations
LO1 Develop critical
understanding of current
issues and managerial
challenges in hospitality
operations management.
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Week 1 - YouTube Links
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Week 2 - YouTube Links
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YouTube Video 1 - Operations
Management
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YouTube Video 2 - SOP's
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Week 3 - YouTube Links
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YouTube Video 2 - FOH
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YouTube Video 2 - Rvenue Manag
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YouTube Video 3 - Guest House
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Experience
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Week 4 - YouTube Links
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Effectiveness
YouTube Video 2 - Personal Selling
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Week 5 - YouTube Links
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YouTube Video 2 - Comm Methods
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Week 6 - YouTube Links
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Week 7 - YouTube Links
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YouTube Video 1 - Food Service
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Week 8 - YouTube Links
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HACCP - Guidelines
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Week 9 - YouTube Links
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YouTube Video 1 - Kitchen Structure
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YouTube Video 2 - Food Production
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LO2. Develop critical
understanding of current
issues and managerial
challenges in hospitality
operations management.
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LO3. Understand product development within hospitality environments considering current trends and technological developments
LO4. Understand pricing and profitability concepts within hospitality operations
LO5. Develop appropriate and effective written communication skills
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Week 10 - YouTube Links
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YouTube Video 1 - Costing & Pricing
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Week 11 - YouTube Links
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YouTube Video 1 - Menu Design
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YouTube Video 2 - Sustainability
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Week 12 - YouTube Links
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YouTube Video 1 - Control Systems
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Week 13 - YouTube Links
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YouTube Video 1 - Finance Control
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Week 14 - YouTube Links
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HRM 1
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HRM 2
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HRM 3
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HRM 4
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HRM 5
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Week 15 - Leadership
Training Manual
Assignment Brief
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