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UCA Hospitality Operations
LO1 Develop critical
understanding of current
issues and managerial
challenges in hospitality
operations management.
Week 1 - YouTube Links
Week 2 - YouTube Links
YouTube Video 1 - Operations
Management
YouTube Video 2 - SOP's
Week 3 - YouTube Links
YouTube Video 2 - FOH
YouTube Video 2 - Rvenue Manag
YouTube Video 3 - Guest House
Experience
Week 4 - YouTube Links
Effectiveness
YouTube Video 2 - Personal Selling
Week 5 - YouTube Links
YouTube Video 2 - Comm Methods
Week 6 - YouTube Links
Week 7 - YouTube Links
YouTube Video 1 - Food Service
Week 8 - YouTube Links
HACCP - Guidelines
Week 9 - YouTube Links
YouTube Video 1 - Kitchen Structure
YouTube Video 2 - Food Production
LO2. Develop critical
understanding of current
issues and managerial
challenges in hospitality
operations management.
LO3. Understand product development within hospitality environments considering current trends and technological developments
LO4. Understand pricing and profitability concepts within hospitality operations
LO5. Develop appropriate and effective written communication skills
.
Week 10 - YouTube Links
YouTube Video 1 - Costing & Pricing
Week 11 - YouTube Links
YouTube Video 1 - Menu Design
YouTube Video 2 - Sustainability
Week 12 - YouTube Links
YouTube Video 1 - Control Systems
Week 13 - YouTube Links
YouTube Video 1 - Finance Control
Week 14 - YouTube Links
HRM 1
HRM 2
HRM 3
HRM 4
HRM 5
Week 15 - Leadership