UCA Hospitality Operations

LO1 Develop critical
 
understanding of current
 
issues and managerial
 
challenges in hospitality
 
operations management.

Week 1 - YouTube Links
Week 2 - YouTube Links
YouTube Video 1 - Operations
                        
                          Management
YouTube Video 2 - SOP's
Week 3 - YouTube Links
YouTube Video 2 - FOH
YouTube Video 2 - Rvenue Manag
YouTube Video 3 - Guest House
                         Experience
Week 4 - YouTube Links

 

YouTube Video 1 - Managerial

                         Effectiveness

                      

YouTube Video 2 - Personal Selling

Week 5 - YouTube Links

YouTube Video 1 - Comm models

YouTube Video 2 - Comm Methods

Week 6 - YouTube Links

YouTube Video 1 - Operations

YouTube Video 2 - TQM

Week 7 - YouTube Links

YouTube Video 1 - Food Service

YouTube Video 2 - F&B

Week 8 - YouTube Links

YouTube Video 1 - Legislation

HACCP - Guidelines

Week 9 - YouTube Links

YouTube Video 1 - Kitchen Structure

YouTube Video 2 - Food Production

LO2. Develop critical
 
understanding of current
 
issues and managerial
 
challenges in hospitality
 
operations management.

LO3. Understand product development within hospitality environments considering current trends and technological developments

LO4. Understand pricing and profitability concepts within hospitality operations

LO5. Develop appropriate and effective written communication skills

.

Week 10 - YouTube Links
YouTube Video 1 - Costing & Pricing
Week 11 - YouTube Links
YouTube Video 1 - Menu Design
                         
                        
YouTube Video 2 - Sustainability
Week 12 - YouTube Links
YouTube Video 1 - Control Systems
Week 13 - YouTube Links

YouTube Video 1 - Finance Control

                         

                       

YouTube Video 2 - Leadership

Week 14 - YouTube Links

HRM 1

HRM 2

HRM 3

HRM 4

HRM 5

 

 

 

Week 15 - Leadership

Training Manual

Assignment Brief