Management Operations

PO 1 - Define and compare
the different roles and 
characteristics of a leader
and a manager.  

VIDEOS

Part 1 - video

Part 2 - video     

Definition of a Manager

Definition of a leader

Different Manager Leader

Leader Managers

Manager Leaders

Taylor's Scientific Theory

PO 2 - Examine examples of
how the role of the leader and
 
the function of the manager 
 
apply in different situational
 
contexts
VIDEOS        
Part 1 - video
 
Part 2 - video
 

Roles and Function of a Manager

Management Theories

Scientific Management

Path Goal Theory

PO 3 - Apply different theories
and models of approach,
 
including situational leadership
systems leadership and
contingency.

VIDEO 

 

Part 1 - video

Part 2 - video

Link -

System Leadership

Path Goal Leadership

Contingency Leadership

Management Theories

Situational Leadership

System Leadership

System Leadership 2

PO 4 - Explain the key
 
approaches to operations
management and the role
that leaders and managers 
play.

VIDEO

Part 1 -video

Part 2 - video

LINKS

TQM

Management Operations

Management Operations 2

Continuous Improvement

PO 5 - Explain the 
importance and value
operations management
in achieving business
objectives

VIDEO  

Part 1 - video

Part 2 - video

Business Objectives

Tesco Operations Management example

PO 6 - Assess the factors
within the business 
 
environment that impact
 
upon operational 
 
management and decision
 
making by leaders and 
 
managers.

VIDEO  

Part 1 - video

Part 2 - video

LINKS

Corporate Social Responsibility

Tesco CRS

Factors affecting 

Merit 1 - Analyse and  
differentiate between 
the role of a leader
and the function of a
manager by effectively
applying a range of 
theories and concepts.

VIDEO  

Part 1 - Video

Part 2 - Video

Part 3 - Video

Merit 2 - Assess the 
strengths and 
weaknesses of
different approaches to
situations within the 
work environment.

VIDEO  

Part 1 - Video

Part 2 - Video

Merit 3 - Evaluate how
leaders and managers 
can improve efficiencies
of operational 
management to 
successfully meet 
business objectives.

VIDEO  

LINKS

Merit 4 - Analyse how these
 
different factors affect the
business environment and
wider community.

VIDEO  

LINKS

Distinction 1 - Critically
analyse and evaluate the
different theories and 
approaches to 
leadership in a given
context.

VIDEO  

Part 1 - Video

Part 2 - Video

Distinction 2 - Critically
 
evaluate application of
operations management
and factors that impact 
on the wider business
environment.

VIDEO  

LINKS