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Management Operations

PO 1 - Define and compare
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the different roles and 
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characteristics of a leader
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and a manager.  
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VIDEOS

Part 1 - video

Part 2 - video     

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Definition of a Manager

Definition of a leader

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Different Manager Leader

Leader Managers

Manager Leaders

Taylor's Scientific Theory

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PO 2 - Examine examples of
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how the role of the leader and
 
the function of the manager 
 
apply in different situational
 
contexts
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VIDEOS        
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Part 1 - video
 
Part 2 - video
 
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Roles and Function of a Manager

Management Theories

Scientific Management

Path Goal Theory

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PO 3 - Apply different theories
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and models of approach,
 
including situational leadership
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systems leadership and
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contingency.
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VIDEO 

 

Part 1 - video

​Part 2 - video

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Link -

System Leadership

Path Goal Leadership

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Contingency Leadership

Management Theories

Situational Leadership

System Leadership

System Leadership 2

PO 4 - Explain the key
 
approaches to operations
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management and the role
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that leaders and managers 
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play.
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VIDEO

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Part 1 -video

​Part 2 - video

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LINKS

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TQM

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Management Operations

Management Operations 2

Continuous Improvement

PO 5 - Explain the 
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importance and value
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operations management
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in achieving business
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objectives
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VIDEO  

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Part 1 - video

​Part 2 - video

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Business Objectives

Tesco Operations Management example

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PO 6 - Assess the factors
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within the business 
 
environment that impact
 
upon operational 
 
management and decision
 
making by leaders and 
 
managers.
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VIDEO  

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Part 1 - video

​Part 2 - video

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LINKS

Corporate Social Responsibility

Tesco CRS

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Factors affecting 

Merit 1 - Analyse and  
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differentiate between 
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the role of a leader
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and the function of a
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manager by effectively
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applying a range of 
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theories and concepts.
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VIDEO  

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Part 1 - Video

Part 2 - Video

Part 3 - Video

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Merit 2 - Assess the 
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strengths and 
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weaknesses of
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different approaches to
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situations within the 
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work environment.
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VIDEO  

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Part 1 - Video

Part 2 - Video

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Merit 3 - Evaluate how
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leaders and managers 
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can improve efficiencies
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of operational 
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management to 
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successfully meet 
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business objectives.
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VIDEO  

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​LINKS

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Merit 4 - Analyse how these
 
different factors affect the
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business environment and
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wider community.
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VIDEO  

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​LINKS

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Distinction 1 - Critically
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analyse and evaluate the
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different theories and 
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approaches to 
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leadership in a given
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context.
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VIDEO  

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Part 1 - Video

Part 2 - Video

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Distinction 2 - Critically
 
evaluate application of
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operations management
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and factors that impact 
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on the wider business
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environment.
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VIDEO  

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​LINKS

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